SMS vs. Email: Why SMS Should Be First for Your Business
In today’s fast world of communication, businesses are always on the lookout for efficient ways of connecting to their audience.…
“We need a monthly communication service that allows us to send text reminders and call our research participants about completing their on-line surveys without them having access to team members’ personal phone numbers. Using SendHub allows us to increase communication via consistent text messaging and phone calls to promote the highest level of compliance with our diary-based assessments, reminders for our home visits and reminders for online surveys. Another important feature of SendHub allows us to schedule reminders in advance during hours when staff are unavailable to manually send text reminders. This improves participant compliance completing our project research surveys. An additional feature SendHub provides is allowing us to create and organize templates of scripted messages we regularly send to research participants. This reduces staff time spent manually typing messages and allows us to communicate important information consistently to all participants. – The Arizona Twin Project Research Lab at Arizona State Univeristy”
See why businesses are using SendHub’s business SMS platform and quality VoIP option to improve their communications with their audience. Businesses and organizations often get caught up sending e-mails and while e-mails are important, they’re not the way to grasp your audience’s attention quickly. SendHub’s Inbox makes managing text messages as easy as managing emails, but better. With SendHub’s unlimited groups and text-to-join keywords, businesses and other organizations enjoy watching their SMS subscriber list grow! Simply market a keyword and the number you would like them to text. You can use the local 10-digit number that is assigned to your account when you sign up for SendHub or you can port in your existing number.
Creating your groups in SendHub is simple and done with ease. Contacts can easily join, unsubscribe, and later re-subscribe to your group SMS messages. You have unlimited contacts in your group, but based on your plan you will have a maximum number of recipients per SMS. Be sure to check out our prices here. In addition, SendHub has a wealth of custom plans to choose from and we are happy to work closely with you to find the right plan for your organization’s needs.
SendHub customers have the ability to create, edit, save, and delete reusable business text messages. When you’re creating a message—whether using a template or crafting one on the spot—you can personalize it in SendHub using Merge Fields. Merge Fields empower users to tailor their mass texts or one-on-one messages right from within the SendHub message box, making communication faster and more personal.
SendHub customers have the ability to create, edit, save, and delete reusable business text messages with SMS templates. Creating templates for frequently used texts saves you time, energy, and money.
Did you know that 150 million texts are sent to landline numbers every day, even though many of those lines are not text-enabled? Every person calling in is a missed opportunity to connect with a prospect and make a sale. Fortunately, enabling text messaging to your current VoIP number or landline is an easy process that SendHub can help you accomplish!
Leave a lasting impression with your audience by texting them an image. Get on a custom plan with outbound MMS for premium image quality shown right within your text message. If you do not get on a custom plan with outbound MMS and you attach an image, you will send a link to your audience where they will see your image hosted on SendHub’s cloud.
SendHub’s allows you to send outbound MMS messages on your one-on-one conversations or on a mass text marketing blast through your own short code or toll free number. One major benefit is that all of our plans come with inbound MMS included. This is especially great for anyone looking to receive inbound text messages with images included on them.
SendHub has a new and improved robust analytics dashboard! Our analytics can help you measure SMS deliverability. It will generate reports to show you why certain messages did not get delivered.
SendHub analytics will help you succeed with your SMS and voice needs. From our analytics page, you will be able to export messaging and voice data from individual lines or from your entire account.
SendHub’s Contact Database makes it simple to organize and manage all your customer information in one place. Effortlessly import contacts, create custom lists, and segment audiences for targeted bulk SMS campaigns. With built-in tagging, filtering, and search capabilities, you can personalize communication at scale and ensure every message reaches the right audience—boosting engagement and efficiency in your business messaging workflow.
SendHub offers API access on all of our business SMS plans. SendHub’s SMS business solutions make it easy for you to integrate your software with ours. Build out your own custom integrations or find us on Zapier. Either way, find more information by visiting here and finding links to other related API information there.
Don’t have time to build your own custom business texting integration with the software that is important to you? No problem. We are available on Zapier where you can click to integrate with over 1500 other platforms! Trigger automated text messages with data from your other software platforms, such as your CRM.
Empower your team with instant two-way SMS conversations using SendHub. Whether it’s resolving issues or answering inquiries, provide fast, frictionless support that keeps customers happy and loyal—on any device, anytime.
Connect SendHub with tools you already use—like CRMs, helpdesks, or ticketing platforms—through robust APIs, webhooks, or integrations like Email-to-SMS and Zapier. Enable unified communication across channels and streamline your customer service workflows.
Send short, engaging SMS surveys after purchases or support interactions to capture customer feedback in real time. With SendHub, turn feedback into insights—and insights into better experiences.
Reach your audience with personalized offers, flash sales, product launches, and seasonal promotions. With SendHub’s bulk SMS tools and audience segmentation, you can send the right message at the right time—maximizing engagement and conversion rates.
Promote webinars, product demos, store openings, or exclusive events via SMS. Include RSVP links, reminders, and calendar invites to improve attendance and customer involvement without relying on email or social media algorithms.
Nurture long-term customer relationships by sending loyalty rewards, coupon codes, or VIP access to your best customers. SMS ensures your top customers never miss a perk—and feel valued in the process.
Never let missed appointments cost you business. SendHub enables automatic SMS reminders for bookings, meetings, or service appointments—ensuring your customers show up on time, every time.
Allow recipients to confirm, cancel, or reschedule directly via SMS. With SendHub’s 2-way texting, you cut down on back-and-forth and empower users with frictionless communication that keeps schedules updated in real time.
Keep the momentum going even after the appointment. Whether it’s a post-visit thank-you, a feedback request, or a reminder for the next check-in—SendHub helps you stay top-of-mind and build lasting client relationships.
SendHub makes it easy to share real-time company-wide announcements—whether it’s a policy change, an upcoming event, or an important internal deadline. Ensure every team member stays informed, no matter where they are.
Minimize downtime and disruptions by instantly notifying teams about system outages, scheduled maintenance, or unexpected technical issues. SendHub ensures vital messages reach the right people fast.
From safety drills to emergency protocols and health updates, keep your employees informed and ready. SendHub enables proactive communication that supports well-being and compliance across the organization.
Coordinate seamlessly with attendees, staff, and vendors. SendHub lets you send real-time updates, schedules, and location changes to keep everyone in sync before, during, and after your event.
Reduce no-shows by scheduling SMS reminders for RSVPs, session start times, and on-site check-ins. Keep guests engaged and informed every step of the way.
Send thank-you messages, feedback surveys, and highlight reels to keep the momentum going. SendHub helps you build stronger relationships long after the event ends.
Notify everyone instantly about schedule changes, venue updates, or last-minute announcements. With SendHub, your alerts reach the right people at the right time—no delays.
Keep event teams aligned with instant updates on task changes, technical issues, or coordination needs. Avoid confusion and keep everything running on track.
From weather disruptions to urgent safety instructions, use SendHub to deliver time-sensitive alerts that help ensure attendee safety and fast response.
SendHub allows you to broadcast important alerts about schedule changes, class cancellations, or exam updates—so no one misses a beat.
In emergencies like weather warnings, lockdowns, or evacuation drills, SendHub ensures timely and reliable communication across the campus.
Keep parents in the loop with real-time SMS updates about school closures, transportation changes, or urgent announcements.
Send interview schedules, reminders, or status updates directly via SMS. With SendHub, you reduce no-shows and create a seamless candidate experience.
Quickly notify employees about policy changes, payroll updates, or important deadlines—ensuring nothing gets missed in crowded inboxes.
From system outages to urgent compliance reminders or emergency instructions, SendHub ensures your messages are delivered quickly and clearly.
Enhance your messaging workflows with SendHub’s seamless integrations. As a leading messaging platform, SendHub offers a wide range of integrations with popular apps and services, allowing you to automate tasks, streamline processes, and boost productivity.
Direct Integration
Direct Integration
Direct Integration
Direct Integration
Via Zapier
Via Zapier
Via Zapier
Via Zapier
Get a new phone number or text-enable an existing one. Register that number appropriately.
Create your departments, invite colleagues, and import contacts.
Text your contacts. Personalize with variable fields, emojis, or photos.
Work as a team to manage text conversations on our multi-user platform.
Streamline workflows with automations and improve by analyzing our actionable data.
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You can run marketing campaigns, send automated reminders, handle two-way customer support chats, send notifications, and streamline internal communication.
No — SendHub supports SMS, MMS, and also offers integrations to expand into email and app-based notifications, making it a flexible solution.
Yes! SendHub makes it easy to send bulk messages to your entire contact list or custom segments with delivery tracking and performance analytics.
Absolutely. SendHub allows real-time two-way texting so you can handle support, sales, or follow-ups from a shared team inbox.
Yes, SendHub integrates with popular CRMs and tools so you can sync contacts, trigger messages, and track results from your existing workflow.